In order to view the public sections of this web site we suggest that you use the latest version of one of the following web browsers: Internet Explorer, Netscape, Mozilla Firefox, Opera or Safari.
The web site is designed to be used at a monitor resolution of 800 x 600 or higher.
Our Secure site applications can only be accessed using Internet Explorer® 6.0. Our secure site cannot be viewed using Netscape, Opera, Firefox or Safari browsers. If you are experiencing difficulties viewing these functions, please install Internet Explorer or contact our Customer Centre on 13 18 55.
You can download Internet Explorer® 6.0 from Microsoft's Download Center.
To open or download documents on this website you will need plug-ins for your browser.
Adobe® Acrobat™ Reader is necessary to view most of our publications and documents on this site. We recommend you upgrade your version of Acrobat Reader to version 7.0 (©Adobe Systems) from the Adobe website. When opening documents, we recommend some preference changes to ensure optimum download time. In Adobe Acrobat Reader, we suggest setting the Web Browser Options in your General Preferences, to enable 'Display PDF in Browser' and disable 'Allow Background Downloading'.
Macromedia Flash™ files will work in Browsers 4.0 and above, as the Player is built into the browser. If for some reason you cannot access Flash™ files on the web, download the latest Player from Adobe's website.
Windows Media Player™ will be required to view ASF and WMV files. You can download the Player from Microsoft's Download Center.
QuickTime® movies will require QuickTime version 3 or better which is available from Apple's website (©Apple Computer Inc).
Zipped files have been compressed for faster download and smaller storage using PKZip. You will require Windows® 2000, Windows® XP, or PKZip version 2.5+ to unpack the files. Windows® 2000 or later comes with a built-in compressed file extraction utility. You can purchase PKZip from PKWare's website.
Visual references
Throughout the website you will notice links which are underlined words. Simply click on one of these words and this will take you to another page. Some links refer to documents rather than pages and these are referenced with the title and file size. Like this:
Document types
This website contains many types of documents that are delivered via common file formats. Most of these document types, such as Adobe® Acrobat® PDF, require a plugin, which you can download for free, using the link above under 'Web browsers and plug-ins'.
Visual references within this website include:
page within this website
- group of pages within this website
- link opens a new window
- bookmark link on the current page
- external website link
- secure website link (login required)
email address
- Adobe® Acrobat™ PDF
- Microsoft® Word™ document
- Microsoft® PowerPoint™
- Microsoft® Excel™ document
- Windows Media™ Player
- QuickTime® Movie
- page containing a Macromedia Flash™ file
- website help demonstration (also contains a Macromedia Flash™ file)
- plain text file
- rich text file
zipped file
other languages available